We work alongside the industry’s leading suppliers and manufacturers to offer and design our customers the very best and cost effective systems on the market including, wireless systems, hybrid systems, hard-wired systems, networkable systems and much more.
We provide a comprehensive design service for all our systems, carried out by our experienced System Design Team. All our systems are designed specifically for each individual customer to satisfy their requirements and expectations, whilst always bearing in mind the customers budgets. We provide designs for both the domestic, commercial and industrial markets.
All our systems are designed, installed and commissioned in accordance with current British/European Standards and the SSAIB (Inspection Board for Intruder & CCTV Systems), and we always strive to meet and exceed the expectation and requirements expected from our customers and for compliance with the industries standards. Upon commissioning of all our systems, we provide all relevant documentation and commissioning certification.SSAIB Inspection Board.
Depending on the systems installed, we provide the option to all our customers for a annual or bi-annual routine service maintenance contract, and unlike some of our competitors we do NOT tie our customers into lengthy service maintenance contract terms. Instead we offer a 12 month rolling contract from the date of commissioning, giving our customers the flexibility to either change the terms of the service or to terminate the contract at any time. We provide this flexibility because we believe that the quality of our servicing and customer care speaks for itself and customers want stay with William Hale Fire & Security. Some people are not aware that stating that they have any alarm system on their insurance policy means that they must have their alarm system serviced on an annual or bi-annual basis, otherwise the policy could be deemed void. Following our service maintenance visits we provide customers with the testing documentation and certification that the insurance companies will recognise.